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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Pay my bill
Hello I’m trying to log into my Fido App to pay on phone bill , it has been 4 days I've been trying to log into the account with no luck . It just says "sorry we hit a snag check back with us later " I'm in another country"
Issues with login
I have been trying to sign in on the webiste and it keeps telling me to verify my account. I selected the email option and they emailed me a code. And then it forced me to change my password. Does this mean my account was compromised or is this a ...
Resolved! My account has not worked in over 1 year
So I've tried off and on to log into My Account with fido over this past year or so. Each time I login, I get a message saying: Sorry, it looks like your My Account info isn't available right now, but it shouldn’t be too long. Please try logging...
Resolved! Temporary Suspension didn't work
Hello, I'm a Fido customer from British Columbia. This is regarding my current phone connection with you. I had requested for a suspension on my account after my December'22 billing cycle, owing to international travel plans. I had followed up twic...
