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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Made payment to restore service
Hi , i did a payment of $560 last night can you restore my service
Resolved! I’m a 5 years Fido customer, got hang up by a phone line agent
I called to get my activation fee back since I've been with Fido for 5 years and when I changed my plan I got charged for activation fee again. I've talked with the agent and been asked for hold for 5 times and she hang up the call. Loyalty customer ...
Fido refund
my current fido balance is -51$, since I paid 100$ last month when my bill was only 48$ due. However last week I switched from fido to freedom now my concern is will fido refund my 51$ ?p.s. I switched my sim before this current billing cycle started
Not getting the promotional discount as mentioned in the contract
According to the following section in the contract, I should be getting $29 + $10 = $39 off on my monthly bill. But this $10 discount is missing from my bill. I talked to the support chat and the don't have any information regarding this discount.
Activation fee charged when set up online
I set up my account online where the activation charges appeared to be waived when I went to check on my bill 150 dollars was the totals of a 50 dollar a month plan ???? I message customer service and they told me to go to the store where I activated...
