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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Dropped calls
Can somebody help me with my dropped calls? I cannot run a business like this. I will not be with Fido tomorrow morning. If this continues I can tell you that it has been all day dropped calls all day long.
Resolved! Fido charged twice
To whom this may conern, Why does it show that Fido has charged me twice this month for the same amount under the name of Fido MACC?
Resolved! Fido: A thug company, posts unnecessary bill charges
Hello, I am writing this e-mail complaining about the miscellaneous and unnecessary charges on my mobile phone.I have been charged $687.46 on my phone no. but I am sure that this charge doesn't belong to me as I was not in the country and before leav...
Review for customer service executive
This is an appreciation post for Natasha a fido customer service representative in Toronto:@ natashaNatasha has been of great help on our call today. She gave me the best solution to my query and helped resolve the confusion I had. Additionally, she ...
Fraudulent text messages
A month ago I got a bill for over $1300 on my daughter's account and it showed she had sent over 5000 texts to the US. We asked for a fraud investigation and that text messages be turned off. they also said they will be in touch in a week. Two weeks ...
