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Fido’s a scam, useless customer service

I'm a participant level 2
I'm a participant level 2

"sorry there's nothing I can do for you." After I asked why I got charged for international call I made through whatsapp which are free voice calls. I made the same call for 7y and not sure why got charged this time and the customer can't even explain why. As a customer, you're allow to ask specially for something you're paying. Fido just want your money. They don't care about you. Customer services useless. And the managers also decline the matters without explanation. That customer support person shouldn't be there. It's the worst service I've experienced so far. 


Senior MVP Senior MVP
Senior MVP

Hello Aliceanton,


  I replied to your other post here.


Hope this helps 😀