Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Same plan, different rates?
Can someone explain to me how this is legal? Its the exact same plan offer but with different fake prices. There is no terms or anything on the BYOD new price, its simply the price anyone gets, so why wouldn't I be offered the same price for a custo...
when is 5G coming to Fido
I just bought an i phone 12 with a 2 year contract and I am just patiently waiting for them to relase 5G i mean its been almost a year since Rogers released their 5G network so you think it would be coming soon for Fido? Back in 2011 Rogers released ...
Device Protection
Have Device Protection on samsung galaxy 7lite broke screen went to check out protection requirements get told I can pay$130.00 to repair or $150.00 to replace whats the point of paying $7.00 a month so i can pay for the repair
Changing Phone Plan while under Fido Payment Program
Hello, I currently have a 4GB, $45 Data, Talk & Text plan. I am also financing a phone under the Fido Payment Program with a monthly charge of $68.75. I received a promotion when I signed up where I get $38.75 in monthly credits towards my FPP cost, ...
Credit back my negative balance in my last invoice
Hellp, I have a negative balance im my last invoice -36.00 cad & would like that credited back to my original payment method. (auto payment was enabled on my credit card). Request you to provide the right solution. Regards,Kiran Raj
