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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Last...
Fido XTRA contest winners 2021
One year Fido service contest (October 2021) Click here (Highlight to read) First Name Last name...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! Scammers/phishing texts
902-754-0980 is texting this link http://37.120.239.233 as "FIDO-INC" to Fido cell phone customers to scam them into thinking that they have a credit of $135.60 on their Fido cell phone bill, and getting them toclick their link to a phishing site whe...
Fido Roam Charge with roam turned off
Hi, I was checking my bills and suddenly noticed that there are 5 charges of Fido Roam international which cost $70 in total. Could you please help me correct the charges? I have been using iPhone XR with the Fido esim, and I turned off the roam func...
Resolved! Texts from FIDO-INC
I keep getting text messages from FIDO-INC* saying our team is reaching out to you due to a mistake in your last phone bill. We've sent you $135.60 CAD in result of that error. Get hold of it: http://37.120.239.233. Data rates may apply. I have not c...
Resolved! Cannot upgrade my plan
today i see a 50/mon plan, so i want to upgrade my plan to this onebut after i click get it nowthe button under Build your plan turn grey how can i change my plan?
Resolved! iPhone voicemail - no notifications
Since November 2020, I have been experiencing intermittent issues with my voicemail, namely, I am not being notified that a voicemail has been left. I am using Iphone XS max ios 14.4. I have the visual voicemail value pack add-on as well. Normally, w...
