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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Prepaid 400mins/400 texts 100$/yearly plan
Hi Fido, Some clarification and/or assistance with a Prepaid plan that states offering 400 sms/year, including both outgoing and incoming. How is it, in 2022, Fido would charge/deduct for received text messages? Especially when there are countless sc...
Regarding my suspended Fido account
Hi, Even after my monthly payment still my Fido account is on hold. Can someone help my issue to release it. Thank you,
Resolved! Cancel line
How to cancel lines without calling support line.
Urgent Complaint Regarding Unjust Charges, Poor Service, and Negative Credit Impact by Fido
Dear Fido,I am writing to express my profound disappointment and frustration with the recent experiences I have encountered with your company, which have had far-reaching negative consequences. As a long-standing customer, I am shocked at the treatme...
Resolved! Filing a Complaint
I want to file a complaint about a recent call to 611 to ask for support. Her name is Diksha and I talked with her on Dec 1, 2022 at around 7pm. I had got a Pixel 6a phone on a deal. I was paying $10 per month and the customer support staff. And my p...
