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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Adding Payment Information Error
Hello! I've been trying to add my American Express card as a payment method to set up automatic payment, but I keep getting this error whenever I input the credit card number and will not let me proceed: I tried another one of my American Express cre...
Resolved! My Amex is not working
hilately i am finding difficulties to use my Amex credit card to register to pay my mobile billsthe Amex coustemer service has confirmed that there is no blocking or whateverI used it to pay my buying in stores I used in Appel on line paying worked ...
Preowned phone warranty
I purchased the samsung s20 ultra last November online. My loud speaker is super distorted and buzzing. I don't know how to file the warranty. Says I have 1 year. I called and they said I have to do it online since I bought it from there. I really no...
wrong amount charged
Dear Fido billing teammy fido number *******9107 charged additional amount of 60 dollars as sim number migration charges but practically the fido representative could not migrate due to some sort of technical issue, so kindly remove the wrong amount ...
RETURNED MODEM IS LOST BY THE RETAILER
HiI switched to Rogers months back and was advised by Fido to return the Modem to one of the retailers or mail it back. I opted to return it to the Retailer. Quite surprisingly the Retailer did not update the system and when returned to the Retailer ...
