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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Ask Jack is a Jackass
Fido - nothing can replace a professional empathetic human touch. Jackass is a total waste of time until the AI behind this engine improves
Resolved! Giving one mobile line to another
Hi there! I just have a general question. My brother have 4 mobile lines with phone plans, in which one is mine. Is it possible that I can have that one mobile completely separated from his account and have it for me in a separate account? Be glad, i...
Why multiple account shows in my payment and billing section?
Hi, I am new here in canada. Could you please tell me why multiple account shows in my payment and billing section? Please see the attached screen shot. Is it normal or how do I talk to fido?
why is cell phone rate going up even thought i am under a contract ?
Hello Fido I been a customer for over 10 years. Always pay my bill on time never missed a payment. dont belive me look at my account. My last bill i just payed says my rate for my plan is 65$. Today in the app and web site says my current rate is 68$...
International call overcharge
Hello,Just wondering if the call was not actually established, like the line was occupied on the other end, no voicemail. The call just ended with the busy tone, Fido is still charging 1 minute on each call. Is that reasonable?
