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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Paid same bill twice
I paid my internet bill twice and it posted on my credit card twice. I went through three support reps telling me to reach out to my bank but my bank says to reach out to fido. Anyone know how I can get my money back or at least get it credited?
Still No Credit Cheque
Hi, I cancelled my internet account on Jul 12, 2023, and as of Sep 14, 2023 i still didn't receive a cheque for my credit balance. I see many similar messages on this forum and it is disturbing!. Please let me know when you are going to send the cheq...
Calling a US - Toll Free number
If I'm in Canada, and my plan does not allow me to call the US, will I be charged even if I call a US Toll free number? 1-855-245-3311 (ie. NY Citibike support)
My account overview not loading
I'm on iPhone 11 Pro, logged in but all I'mgetting is a blank page with loading animation. I've tried Google and Safari. No ad-block on either. Deleted cookies, nothing works. I've tried using the app as well but I can't even get to sign-in, get a b...
How can I write to Stephane?
I have a question for @Stephane, the moderator. Can someone please tell me how to write to him? Thank you! David
