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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23768 Views
  • 0 replies
  • 8 likes

Calling outside country

Can I call my daughter on her cell phone while she is in Ireland from Canada? Is there an extra fee for this?

Kim99 by I'm a participant level 2
  • 1401 Views
  • 4 replies
  • 0 likes

Resolved! How long does it take to port number?

I am currently with Koodo and just got a new phone but am thinking of returning it and cancelling my service to switch to Fido - In order to keep the same number, how long would it take to port my phone number to Fido? And how long after can I cancel...

me0kat by I'm a participant level 3
  • 19957 Views
  • 3 replies
  • 0 likes

Resolved! I can not change my plan and can not log in on the app

I have not been able to change my plan by myself since June 10. In addition, I could not log in the app by myself. Currently, I use 20 GB data plan, but I am in long business trip, out of Canada, since June 12. Thus, I was about to change my plan as ...

Asulika by I'm a participant level 3
  • 1356 Views
  • 4 replies
  • 0 likes