I didn't use data for 2 months and you charged all

[kibong1]

I didn't use data for 2 months and you charged all Although I asked to pause before leaving Canada.

[FidoValerie]

Hey @kibong1

Welcome to the Community! 

Sorry to hear that you were charged for the plan despite asking to suspend the account while you were away.

You can reach out to customer service through any of the channels listed here, and they'll be happy to look into this with you.