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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Impossible to reach customer service by phone
Has Fido closed all of their call centers? everytime I call, I received a text message telling to use a chat service call allojack and the line hangs. Now I am in position 99 in the chat queue I want to talk to someone. How can I do that? Does fido ...
Resolved! Refer A Friend - Follow Up
Hi, I referred my wife last week to open a new account with Fido. I was told I will have a rebate for that but I can't seem to have the rebate until now. The link sent to me was not working. Appreciate your help!
Call back
Trying to speak with a FIDO customer service representative is like looking for a needle in a haystack . I have dialed the 1-888 number, *611 obey 20 times, and it gives me this ridiculous message "trying to dial international calls is not available"...
New activation fees
I am Ukrainian, I arrived in Canada on 09/27/23. At the airport they connected me to a Fido number with a tariff plan for $45 per month. On October 1, an invoice will be sent for $120. This is almost 3 times more than the amount that the seller annou...
Ask Jack Suck and so do Call Back Agents
I wanted to express my deep frustration and disappointment with the recent phone call I had with a callback agent. These guys are labelled “Customer solution specialists”. No idea why It was extremely disheartening to have the call abruptly ended w...
