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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How can I freeze my account for a while?
Hi! My name is Jiwoo Kim and I just got back to Korea.I didn't have anytime to freeze my phone number.How can I freeze it on abroad?
Waiting for 2 Weeks for Winback Team to Call Me
How can I speed this up? This is a crazy system.It has to be made more efficient somehow.Why can't I call them? Why can't I email them?Something has to be done....Thanks
Still waiting for a response from Refer a friend escalation team
I got refered to Fido by a friend and then I end up refering a friend to Fido. Both my refer-a-friend cases have been pending. 5 times with the customer care over chat and all they do is to fill a form and it'll be escalated but no resolution yet. An...
What is Fido macc?
Hi there,My Credit card had been charged for 79 $ as Fido Macc, but don't know why these charges are embosed. Though Pre- Authorization is already there for my fido monthly bills. Are these charges for them or what??
Woah fido
Ok so I know I owe fido around 650 for the bill but I was told by one of their employees that they couldn't shut off my bill account untill I pay it off now they keep turning on and off the card that I don't even use and telling me know owe them like...
