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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24016 Views
  • 0 replies
  • 8 likes

Resolved! Random credit inquiry?

Hi, so I checked my credit score today, and found out my score was lowered because Fido decided to do a random inquiry. I've been with Fido for a very long time (8+ years?), so I am very confused as to why I got hit by this. Can someone help please? ...

plstellmewhy by I'm a participant level 3
  • 15084 Views
  • 21 replies
  • 0 likes

Prepaid 400mins/400 texts 100$/yearly plan

Hi Fido, Some clarification and/or assistance with a Prepaid plan that states offering 400 sms/year, including both outgoing and incoming. How is it, in 2022, Fido would charge/deduct for received text messages? Especially when there are countless sc...

MCB_52 by I'm a contributor level 2
  • 3759 Views
  • 6 replies
  • 1 likes