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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido text message log
Hello Fido, I wanted to know if Fido stores the date and time of text messages that are sent or recieved in their logs.If so, how far back are these records kept?I needed to get a court order to have access to these logs for a legal situation.
Resolved! My account
I am paying for a phone, monthly, and would like to increase the amount I am paying for this. How do I do that?
Can't log into account
I am having trouble logging in my account. It keeps loading forever. I have to pay my bill in two days but I can't as I am not able to log in. This is really frustrating. Is there any solution ?
Resolved! VPN + Wifi Call = Roaming charge (WRONG)
I was charged wrongly a couple of times in last few months. The Fido system thought I made some calls from outside Canada but indeed I did not leave Canada at all. The culprit is (VPN + Wifi Call). Due to some reason, I have to use VPN to connect bac...
Complain
I ordered new devices 3 times. All were canceled without any information about that. I suppose to contact with specialist every time. Charged money come on my Fido account, not on my credit card. But they charged from CC, so money suppose to refund o...
