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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
1 877 440 1703
Hi I am wondering is this a fido winback . I am wanting for them to call me. Thx
Customer service review for today's call
Just finished a quick call inquiring about roaming in Cuba, and I realized I might had missed an after call review(If there's any). So I just want to come here and say thanks to Stephen (hopefully I got his name right) for providing really helpful in...
Where can I make a complaint?
Please let me know how I can make my complaint to Fido, in which your customer service representative didn't do their committement to their customers.
Resolved! Bought two lines under one account, only one number shows in My Account.
I bought two lines under one account. I need to transfer my existing numbers from Rogers to Fido. But only one of the two new numbers showed up in My Account. Called & talked to Support multiple times for hours without resolve. I can't transfer my ol...
Extremely Rude Agent Did not Allow me to transfer
Today (Dec 10) at 7:20pm, I was speaking with a customer service agent named Ali. He was unable to help me, so I asked to be transfered to a higher level agent. He then proceeded to tell me he was a higher level agent. So, I kindly asked to speak to...
