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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Account keeps getting suspended by mistake
Hello, I am very disappointed in Fido for always suspending my account without any tangible reasons. this is the third time the account is suspended and anytime I call, they will say it was a mistake but they keep suspending it. this is terrible expe...
Resolved! Desactivar Roaming
Como desactivo El Roaming international no quiero que SE active ya tuve la experiencia se activo solo y ni siquiera lo ocupe y me hicieron cargos por El solo hecho se salir de pais
No confirmation email for online phone order, double charged.
I ordered a new iPhone on Wednesday morning and was told that I'd be receiving some kind of confirmation email. It's been over 48 hours now and I haven't received anything, not even a receipt for the order. The only thing I have that confirms that I ...
Changed to a worse plan because of customer service staff’s mistake
I called customer service today and the representative told me I could change to a plan that was 30GB for $34, which was $6 lower than my plan at that time. I clearly remember I double checked with her about the price. However I received an confirmat...
fido.ca not working when i try to upgrade my phone
I was upgrading to the google pixel 7 and I was on the review order page then the page stopped loading and I cant get the promotion
