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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24027 Views
  • 0 replies
  • 8 likes

text 4745

rec'd text from 4745 offering 5 g extra per month . is this legit ?

rmmm by I'm a participant level 2
  • 1722 Views
  • 4 replies
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Resolved! Terrible customer service

Non existent customer service. Ordered phone from fido app on 30 oct. Called customer service to confirm my order. Agent confirmed my order and asked me to wait for the confirmation mail shortly. Today on 08 Nov i called customer service again and no...

Rubinder by I'm a participant level 1
  • 2081 Views
  • 5 replies
  • 3 likes

Fido won't let me speak to a manager

I've been in the FIDO chat now for an hour and twenty minutes (this is still currently going on so I have no idea how long it will be). Forty minutes ago, I realized that the specialist just wasn't understanding the situation no matter how many times...

laurenwagn by I'm a participant level 1
  • 576 Views
  • 1 replies
  • 0 likes