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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Monthly increased by $2
I just noticed that my monthly billing got increased by without notice. I've looked in through all my emails from Fido since I've changed my plan with NO contract. There was absolutely NO email notification that saying it will be increased.. I have b...
Cannot sign in, suspected Fraud with no way to change my password.
Hi, as the title says I cannot sign in to Fido today at all after suspecting I may be a victim of some kind of fraud where the scammer is attempting to take over my phone account and make charges to it and redirect messages and calls to their phone. ...
Plan price new account
Hello,today I signed onto Fido. I was told the price was $44 with 20GB data and if I signed on for automatic withdrawal from credit card the monthly plan will be $39. But when I go to my fido account, it says $67 month. ???Can anyone explain this to ...
Resolved! Credit inquiries
I opened a Fido account for my daughter 6 months ago and I've just noticed that 3 credit checks were done and there are 3 credit inquiries on my credit report, so my credit score has gone down 100 points. I am trying to get at least the 2 additional...
Worst customer service representative
Today, I spoke to many agents regarding the credit report issue with fido. I talked to several agents and my experience with them is as follows:This is the most critical part of my experience. I had a 2 hour long conversation which was by far the wor...
