My son and I are still missing our $50 referral credits. It's been almost two months since I contacted the referral department and their response is always "we are investigating." I've been a new customer since December and am still waiting for my cr...
Hi @FidoPhilippe.Yes, I would like to receive a PM to solve this problem. I certainly qualify for this referral credit and have chat logs to back up my claim. I would prefer to just receive a one time credit of $50 for both my son and my account and ...
Hi @FidoFaiza. I provided Fido with my current number back on February 5, but my case is still being investigated. It has been almost two months for their investigation and this long wait is unacceptable. I also asked for my case to be escalated mult...
Hi @FidoVan. Our accounts have not been suspended or cancelled in these two months. I ported my number after I accepted the referral offer. 1) I accepted referral offer and signed up for phone plan on Nov 22 2) original phone order didn't go through,...
Hi @FidoNick. Thank you for your quick reply. My son referred me and I accepted the offer within 45 days. My son's referral status shows our referral as "Unsuccessful" back on December 10, 2020. The referral team has not provided any new updates. ...
