Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Local SIM: Roaming Charges?
Hi there, I'm currently travelling in the UK and Europe. I replaced my Fido SIM card with a physical, local UK SIM card. This gives me free data while I am abroad. (I think I will have to turn on roaming for the EU portion of the trip, but that is st...
Plan price
Hello, today I signed onto Fido. I was told the price was $44 with 20GB data and if I signed on for automatic withdrawal from credit card the monthly plan will be $39. But when I go to my fido account, it says $67 month. ???Can anyone explain this to...
I need Someone to call me from Loyalty Dept
Please I need someone to call me from Fido Loyalty Dept. I love fido, I don’t want to port to other network. But CS not offering me a deal. Thanks,femi
Do not get Fido
I switched to Fido because I thought they'd be better than Bell. I was so wrong. Their support is horrible. I don't remember the last time I was so frustrated with a company.
Resolved! Does Switching Physical SIM to eSIM for my existing line count as a change to my plan?
I currently have an activate discount on my existing line and was hoping switching to an eSIM from my physical SIM would not void my discount. I need to note that if I change my plan that it voids the discount entirely. Does anyone have any experien...
