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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Closing an account
On August 20, 2023, I switched from Fido to Rogers (home internet). Fido continues to issue bills for September and October. I haven't used Fido since August. Why am I receiving bills from Fido? I took the router to the Fido store a long time ago and...
Scam?
I received this message twice now. Did anyone get the same message? It honestly looks legit, but scams these days I don't know what to believe! Anyone? 
Can’t receive SMS
I have a iPhone 11I'm overseas and I can't receive SMS.i don't want roamingI used to be able but not anymore Do you have a solution?
Wifi Calling won't turn on
Trying to turn Wi-Fi Calling on my iPhone 14 Pro Max. It works on my SIM card with Bell, but on my eSIM with Fido What am I doing wrong? I keep getting messages saying "To allow wi-Fi calling on this account, contact Fido". And I did, they cann...
10 year plus customer. cant log into my acount, even with help of "Jack" and live rep.
i am a 10 year-plus customer. I cant log into my acount, even with help of Jack and trech specialist. The system doesnt recognize my email adress or my acount number or phone number or username. but interestingly enough, they recognize my email addre...
