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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23741 Views
  • 0 replies
  • 8 likes

Can't view billing details

Hello.This month the cos is higher than regular month, so I want to see the detail. but this month, I can't view the billing details. Here is the screenshot. As you can see, this month it is $123.80, but the latest bill in the select bill dropdown is...

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sehui by I'm a contributor level 2
  • 664 Views
  • 2 replies
  • 0 likes

Resolved! Missed Call from Winback Team

I recently got a call from Winback team from the following number: 1-833-425-2394.I was unable to answer the call the first time, and second time I didn't get a call due to poor coverage. I tried to call them back at the number they used, but was not...

hardik66 by I'm a participant level 1
  • 805 Views
  • 1 replies
  • 0 likes

fraud deprt

hello i need to know what going on please my account was cancelled with no reason for two days i am seeking help they told me to call fraud department when i try no one is response and then i try to go to the store they also told me to call the same ...

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Amjmooe by I'm a participant level 1
  • 428 Views
  • 1 replies
  • 0 likes

Resolved! Adding a new line

Hi All,My current plan includes 1000 internal minutes to 10 countries. I want to add my wife to my account by adding a new line. when i try to add the line online im not able to see the 1000 Intenational minutes option anywhere in the plan i have cho...

SubinScaria by I'm a participant level 2
  • 1600 Views
  • 4 replies
  • 0 likes