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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Cancel $20 data add-on
"Hi, l accidentally purchased an extra 1GB of data for $20 through the Fido app. I haven't used it yet, and l'd like to cancel it and get a refund if possible. Can you help me with that?"
Urgent Data Plan Issue and Poor Customer Service
Dear Fido Customer Support,I am writing to express my dissatisfaction with the handling of my data plan and the quality of customer service I have received. Several friends of mine have already switched to other phone companies because they did not r...
Resolved! 1500 International Minutes
I want to add this 1500 International minutes add-on in my plan. Please help. Thanks
Resolved! illegal increase on the monthly fee by Fido
I changed my plan to Fido Payment Program - 2GB with $35 monthly fee on January 12, 2021, which is a permanent plan until I change it. I don't have any promotion like $10 reduction for 12 months or balabala..... It is $35 permenantly. In March 20...
CPO Program is trash
Last 2022, I ordered iphone13 but after 2months waiting I decided to cancel since I dont get any confirmation. And now it is 2025, I tried to order iphone16 and its been 2 weeks waiting for the confirmation again and havent receive anything. 2-5days ...
