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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23685 Views
  • 0 replies
  • 8 likes

Billing issue

Hai I got this sim from India and activated on 13th April with 38CAD monthly payment and my next payment is at may 10th bt now I have received a mail that my payment is due on May 3rd for 40CAD but I don't know why they created bill for 40CAD can you...

AARTHIIWAY08 by I'm a participant level 1
  • 165 Views
  • 1 replies
  • 0 likes

Resolved! How do I get my money back?

I'm using a pay-as-you-go prepaid 40c/minute plan, which is not available anymore, it seems. Other plans with CAD 10-15 per month are not suitable for me, since I'm mostly not in Canada over the year. I cannot top up my account, to keep the plan aliv...

BLUE2017 by I'm a contributor level 1
  • 780 Views
  • 3 replies
  • 0 likes

Changes in MY ACCOUNT

I ported back to fido in february by the offer given to me (as per market condition) contains 50 GB data with unlimited Canada wide call and text with $10 promotional discount plus 1000 International Long Distance minutes to India, China + Hong Kong,...

Great staff in Burnaby

I would like to appreciate what Mike did yesterday morning in FIDO Burnaby store.He is a great staff, explain the service  plan clearly, and some Canada informations for me. Because I just come to vancouver a few days, confuse about the stuffs and li...

Lanf88 by I'm a participant level 1
  • 196 Views
  • 1 replies
  • 4 likes

Resolved! customer service

i called fido this morning to get my another phone line to be separated billing and account. he took one hour and half and finally told me that he couldn't separate the account and advised me to go to the store to get it done. Hello....that means the...

meikungkua by I'm a participant level 1
  • 262 Views
  • 1 replies
  • 0 likes