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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Error message: "Sorry! Something Went Wrong."
Anyone else getting error message "Sorry! Something Went Wrong." when checking out after upgrading device and plan? Tried 7 times already.
When will number transfer go through?
Recently tranferred from Virgin to FIDO... My temporary number and E-Sim are working but curious to know when my "real" number will be ported over. Thanks
Credit balance on final bill
I have a negative balance on my final bill after closing account, should I not get a refund? It was pre-authorized payment.
Multiple issues with adding lines
I am an existing Fido customer. I had my own plan and called in to inquire about adding two lines for my brother and dad for the black friday deal 30gb/$34. I asked the rep if my plan could also be changed to this, which they agreed. They also then t...
How to officially make a cancellation request?
Hi, I've just received my sim couple of days ago. I did not activated it yet. Now I need to cancel the contract.How to send a cancellation request to Fido?
