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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24239 Views
  • 0 replies
  • 8 likes

Internet issue

Not satisfied with the internet they are giving to me i have left with 2 gb and there are still 15 days left the internet is consuming very fast and i am paying 50$ for plan only still m not getting gbs other companies are offering more in this amoun...

Abhinavjain by I'm a participant level 1
  • 724 Views
  • 1 replies
  • 0 likes

Resolved! Calls from the Chinese dept ?

Why am I receiving calls from Parry Sound that are claiming to be the Fido Chinese Department ? A message in English stating it’s fido, then a long Chinese message. Please advise !

Momontherun by I'm a participant level 1
  • 55419 Views
  • 17 replies
  • 1 likes

Frustrating experience

I am writing to express my deep dissatisfaction with the service I have received regarding my recent Samsung Fold 5 order. Unfortunately, my experience has been far from satisfactory, and I feel compelled to bring these issues to your attention. I pl...

kujur88 by I'm a participant level 1
  • 1019 Views
  • 2 replies
  • 0 likes

Cannot set up voicemail

I have tried using the retrieval code found in another topic on this board, I have tried simply dialing my own number, all to no avail. After asking me to enter my 10-digit Fido number, it tells me the number isn't valid.   I have the $35 monthly pre...

ajkit by I'm a participant level 1
  • 28419 Views
  • 15 replies
  • 0 likes

Additional fee charged but no solution 快跑别选

I was charged an additional $50 in the latest bill for international calls. Upon joining Fido in September, I was assured of 1000 free international minutes per month for 24 months. Despite switching to another offer last month, as confirmed by email...

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lu98 by I'm a participant level 1
  • 879 Views
  • 2 replies
  • 0 likes