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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24016 Views
  • 0 replies
  • 8 likes

Resolved! Weak signal in Vaughan

I get one bar signal strengh at Major MacKenzie & Dufferin. I get 0 bars in Unionville. I just switched from Telus to Fido a week ago and I don't like Fido.I'm afraid I'll have to go back to Telus.

hsepo by I'm a participant level 1
  • 2049 Views
  • 3 replies
  • 0 likes

Resolved! Bill waiver

I had 875$ for long distance calling, I missed the change in the plan and canceled 1000 mins free calling option. Will it be possible to get my bill waived off or do I need to pay complete amount of 1095$. Currently it would be difficult to pay the a...

A new low for FIDO, but I am not surprised at all!...

After I canceled my Internet Account with FIDO, it took many months and a lot of frustrating hrs to get my refund cheque for a credit balance on my cancelled account.  It was supposed to be automatic but in fact it was anything but. Basically I had t...

Ray_A by I'm a contributor level 1
  • 820 Views
  • 1 replies
  • 0 likes

Can't get My Account to work, support is less than useless

Can't get into my account... Page is "under maintance" for the past month now. I know it's not true because it's been accessed by boatloads of other Fido account holders.Not my browser as it doesn't work on my phone, doesn't work on the website on my...

Shinru by I'm a participant level 1
  • 487 Views
  • 1 replies
  • 0 likes

Resolved! Phone calls from Fido chinese message depart

I accidently answer one call 1 888- 481-3436 and blocked all  other numbers 1 888 481 2814.  It's annoying and i received calls several times almost every day.  I am not chinese and I have nothing to do with their service

sali4 by I'm a participant level 1
  • 6846 Views
  • 6 replies
  • 0 likes