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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! Changed plan without my knowledge or permission
I am a fido customer and a ex employee.Fido provided me a plan where i received a free tablet similar plan is offered to multiple customers too. So even though my account was employee account this plan did not had employee discount byt had a plan tha...
Loosing a loyal customer for 10 years due to Worse Customer Service
I been with Fido for 8-10 years, I've considered myself as loyal customer with 3 lines on my account, but FIDO doesn't care. Yesterday (June 5) I called to upgrade my 2 lines, but honestly speking I was asking If they still have any promotion or offe...
i can't sign in to my Fido account
Hi everyone , starting from yesterday im having a issue trying to loggin to my fido account. Everytime im trying to sign in, it automatically logs me out, and the following message pops up "There's been no activity for a little bit, so we signed you ...
Resolved! REwards
referral a friend to Fido around 4 mths , still not recive the reward?
Resolved! Cannot make and receive calls
Hisince i used this line and i am having troubles in making and receiving calls, i tried all the ways even i replaced my SIM card. But nothing worked!!!! Any help
