Customer Service Lied to Retain

[rpeter]

I contacted customer service about a $5 increase in my monthly bill, and was promised that my blil from next month will be reduced back to what is was by their customer service rep called Jas. Tried reaching their customer service numerous times, but no response. Waiting to connect with someone and have my line cancelled. 

[FidoFaiza]

Hi @rpeter, 

Please get in touch via any of these methods so that we can check things out.