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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cancel Fido Device Protection
Hello, How do I cancel the monthly Fido Device Protection? I've been waiting for a call agent for 30 minutes with no luck and can't find a way to cancel it online. Thanks,Matt
change home address
HiI wanted to change my home address online, but I didn't receive the 6-digit number, could you please help me?
Fido Roam - international
I'm temporarily in Japan and Fido sent me messages about Fido Roam - international. I did not say yes to the plan, but Fido gave me the bill including the international plan. I would like to refuse the plan. How to refuse it?
Intermittent network coverage
Few areas coverage is intermittent
Prepaid card doesnt work
Dear Fido Customer Service,I am writing to express my disappointment with the prepaid card service I received from Fido. I have always been satisfied with the service provided by your company. However, my recent experience has left me feeling frustra...
