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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24261 Views
  • 0 replies
  • 8 likes

Resolved! Why does Fido not offer 5G?

I understand that Rogers flanker services do not yet offer 5G. But why not?  Fido is a complete phone service and should provide 5G to all of its customers, we already have LTE so using that as a placebo excuse by saying you are improving that doesn'...

Orb2 by I'm a participant level 1
  • 17192 Views
  • 15 replies
  • 7 likes

Resolved! activate new sim card but cannot receive text currently

Fido,I would like to activate my new simcard, as I dont have access to the old sim anymore.But if the manage sim section, it requires receiving a text before proceed to entering the page for activation. Please advise on how to get around this issue. ...

jasperyuan by I'm a participant level 1
  • 320 Views
  • 1 replies
  • 0 likes