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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23741 Views
  • 0 replies
  • 8 likes

la gestion de mes numéros de téléphone

J'ai une question concernant la gestion de mes numéros de téléphone. Actuellement, je possède deux numéros : l'un chez Fizz et l'autre chez Fido. Mon numéro chez Fido est utilisé à des fins professionnelles et est lié à un achat de téléphone effectué...

LyvLima by I'm a participant level 1
  • 177 Views
  • 1 replies
  • 0 likes

Resolved! Overcharged

My mobile(canadian number) has been connected with Fido for the past 7-8 months since I arrived in Canada as an international student and I have been paying my bills regularly every month till Decemeber which was of 40-45 CAD or more for the internat...

Unable to view bills online

Hi.I've been using fido for years. I changed the password for my account this morning (because I forgot the old one) and now I'm unable to view my bill/usage after I logged in (it just keeps loading and loading...) Could anyone help me with this?Than...

johnnyjly by I'm a participant level 2
  • 342 Views
  • 3 replies
  • 0 likes

Resolved! Formal complaint

Simply put, Fido changed my mobile phone number without authorization, charged an activation fee after I had not activated and cancelled my account, and then sent me an email asking for money. Details: Fido Promotions got my old cell phone from Roger...

WalkingWhale by I'm a participant level 1
  • 662 Views
  • 2 replies
  • 0 likes