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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24213 Views
  • 0 replies
  • 8 likes

Fido roam policy regarding unanswered calls

Hi there,I'm currently traveling abroad and I noticed that I had received 3 calls to my cell phone from Canada while I was asleep. The calls were unanswered but I received a Fido Roam welcome text and thus I'm worried that simply having someone call ...

evanyiliu by I'm a participant level 1
  • 1461 Views
  • 2 replies
  • 0 likes

Call Display-REmove Private Caller

Our phone caller displays now read Private Caller. We think it may have occurred after we removed the SIM when we were on vacation. When I log into the account both phones correctly have our names displayed, yet when we phone the display to our recip...

Hero7 by I'm a participant level 1
  • 895 Views
  • 1 replies
  • 0 likes

Not get what i was offered for

I got a notification on my account for 50 gb of free data but when i activate i only got 30 gb . Now i talk to customer support they also deny, so whatever fido says  don't  trust , worst company i ever dealt with.

Varunsaluja by I'm a participant level 1
  • 819 Views
  • 2 replies
  • 1 likes

any of you have face this?

On, December 18, i moved to fido from chatr but my auto-pay date was on 19th each month. so i got deducted from chatr as well as the transfer required more time business days. it wasn't the problem but now they send me a message saying... "Your auto-...

Kaixlash24 by I'm a participant level 1
  • 618 Views
  • 1 replies
  • 0 likes