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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23770 Views
  • 0 replies
  • 8 likes

how freaking dare this company charge me...

how freaking dare this company charge me 60$ for a setup fee. i called and they agreed to waive it, however now i see it on my bill. skyrocketing it. they've also randomly charged me 7 additionally dollars for a value pack that i never selected. this...

MC36 by I'm a participant level 1
  • 365 Views
  • 1 replies
  • 0 likes

Apparent cancellation of all past pre-paid plans.

I have two emergency cell phones that rarely get used but I figured the $100 a year each was good insurance. One was with Virgin and the other is with Fido.I just discovered that Virgin cancelled my pre-paid $100 yearly plan over a year ago without n...

unawerned Reps

Hi,It is surprising how tech support representatives are not aware of the offers available. I had to (866) 271-3436 number and the reps were arguing and giving misleading information about the available offers. The funny thing is that they changed th...

AMA23 by I'm a participant level 2
  • 423 Views
  • 2 replies
  • 0 likes

Resolved! Port out from fido within 15 days of activation

I ported to fido couple weeks ago at best buy store and the representative put me on a wrong phone plan than what was promised. I realized this after receiving the first bill and bestbuy cancelled the phone plan and put me on BYOD and changed me a co...

dbangre by I'm a contributor level 1
  • 623 Views
  • 1 replies
  • 0 likes