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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Phone repair - poor customer service
Terrible customer service, I have a phone in for repair trying to talk with someone about it being fixed is a nightmare. I have been past from department to department, cut off multiple times. My level of frustration is at breaking point. Does noone ...
Referal credit not applied
HI I have referred 3 freinds to Fido back in September and no credit is applied to my bills. I have received the emails that confirm the registration of my freinds with Fido. THe emai also menins that I will recevie the credit but nothing has applied...
Seriously bad customer service experience
I called fido representative to change my plan. Took about an hour and half for the entire ordeal to wait for approval. At the end of the call they said they were able to change the plan to $34 dollars for 50gb of data. They just said "OK its done" a...
FORMAL COMPLAINT
FORMAL COMPLAINT - Fido please look into the first call centre agent I spoke with who was completely rude and unhelpful and totally messed up the phone transfer/port request for the two lines I activated. Total disaster. Needs to be retrained extensi...
Resolved! What is the fee for leaving Fido and taking my number with me?
What is the fee for leaving Fido and taking my number with me? I am not under contract.
