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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Roaming Charges inside Canada 🍁
This post is to see how many people had the same issue as me. I did travel to Morden (is close to border but still Canada, received 2 calls while was there. Between 2 and 3, them we decide to go to US and crossed the border around 4:05 (we had to pay...
account access
hi i ve changed my number because of annoying call everyday from the last owner relative i have changed it but i lost acces to everything what should i do now to get it back
Resolved! Fido intial setup charge 1st bill
Folks,Very upset about the 1st bill charge.I took the sim card in India , and activated on stores. In shop I asked them they said intial charge will be waived off as they mentioned on sim card which I took in India. They took my sim scan and activate...
Resolved! Live Agents ridicously slow
It's extremely frustrating to talk with one of your live agents, they take on average 4/5mins for a response, this is not okay. The whole point of talking to someone via live chat is for a prompt response. Ive been talking to an agent for 30 minutes ...
Hacked phone number
Someone is using my name and phone number to make a Snapchat account and Amazon.ca account. How do I delete those fake accounts and block that person?
