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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
No confirmation email for online phone order, double charged.
I ordered a new iPhone on Wednesday morning and was told that I'd be receiving some kind of confirmation email. It's been over 48 hours now and I haven't received anything, not even a receipt for the order. The only thing I have that confirms that I ...
Changed to a worse plan because of customer service staff’s mistake
I called customer service today and the representative told me I could change to a plan that was 30GB for $34, which was $6 lower than my plan at that time. I clearly remember I double checked with her about the price. However I received an confirmat...
fido.ca not working when i try to upgrade my phone
I was upgrading to the google pixel 7 and I was on the review order page then the page stopped loading and I cant get the promotion
Fido Referral Program: Unfulfilled Promises and Unanswered Inquiries
Hi there,I'm writing to share a bit of a frustrating experience I've had with the Fido Referral Program. Back in September 2022, I joined Fido and was told that I could get a free month of service for each friend I referred. I was pretty excited abou...
Not returning the money since a year
Hi, I have such a bad experience with the fido not ready to pay me back the money they owe, simce a year I have been fido customer and ported over to rogers, and owe the money to rogers for the next bill and fido also asked me the money by saying tha...
