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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
old bill
How can I get a two year old bill from Fido.
How do I find my new mobile account number?
Hi! I'm a longtime Fido home internet subscriber and just subscribed to Fido mobile (bring-your-own-device). I got the welcome email & documents and the sim card, which I've plugged into my phone. It works. Now I want to transfer my old number with a...
scammed by Guildford Fido store in Surrey, BC
On Nov 25th, I purchased the black friday deal, 50GB for $39/month on this Fido website. Since I am doing the autopayment, it is $34/month. On Nov 26th, I visitied to the Guildford Fido store to pick up my SIM card. I told them that I already added ...
Porting to Fido from Koodo - change sim before or after
We received the new sim from Fido. We are porting a number from Koodo. Do we insert the new Fido sim right away or do we wait for the text from Koodo and then swap the sim.
New Activation from Black Friday issue
I went to my local Fido store to take advantage of the Black friday plans that were being offered. During the sign up, I had to contact the validation office to unlock my termporary locked account. Afterwards, the representative was able to complete ...
