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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Does Fido leak my personal information? need explaination from FIDO ASAP
I am using fido for 7 years. All good first 5 years. starting from last year, crazy amount of fraud spam calls made to me almost everyday. and today a this dangarous fruad happend to me. 18884813436 I believe is the real Fido CX service number, this ...
Backordered devices
Ordered 2 new phones last week. New account. Agent said phones were in stock, shipping 2-5 business days. Today I get an email they are back ordered and could be 4+ weeks! Not happy already. Called and they said oh give it couple of days it may chang...
Collections, Paid but not updated on credit bureau
So, I had an outstanding balance of around $2000 last 2019. I did have difficulties around that time as I was in busy school and barely made anything from my job. A collection agency named CBV Collections under TPH legal services had threatened me to...
Resolved! Can't update number on app and can't send MMS
1) phone number can't be updated in app 2 can't message pictures It been one week since I called Fido customer service. Every time they asked me the same simple questions
Flagged for Fraud and unable apply for any plans after validation
Not even sure which section this topic belongs to but here is the situationThis happened back in Aug 2021 when applying for a $10/4gb tablet data plan at morning hours that somehow flagged my account as fraud. Naturally, all the registered account w...
