General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23594 Views
  • 0 replies
  • 8 likes

Winback offer never received

Hi there, I have received a call from Winback team and they offered me plan for 3 lines and confirmed i will receive an email and also sims via mail. It's been over 3 weeks and nothing at all received. Anyway to talk to winback team? Thanks

aman_sethi50 by I'm a participant level 1
  • 249 Views
  • 1 replies
  • 0 likes

Very bad experience, wrong offer but no help

I left Fido because their price wont go down even i tried to contact CS couples of time. Once i switched to another carrier, Fido Winback team called and offered me a better price. So,  after we talked couples of time over the phone (i asked question...

lisahou by I'm a participant level 2
  • 672 Views
  • 3 replies
  • 0 likes

Prepaid data add on 3g only?

HiI am currently on a pre-paid add on of $10/100mbbut i cant seem to connect at allit shows 3G only but before (last year?) 4G was available and I had no issues.I usually turn it off and only turn it on when I have need to send a whatsapp or quick go...

Taku by I'm a participant level 1
  • 289 Views
  • 1 replies
  • 0 likes