Celebrate Pride with Fido
Hi Community, Â A long-standing ally of the 2SLGBTQ+ community, Fido always aims to move the conversation...
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. Â Â Fido XTRA's TCL 30 5G +...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
1000 INTERNATIONAL MINUTES CHARGED
I've been using Fido for more than 2 years.I brought my own phone and got the Fido plan at a Fido store. I was told that my plan included 1000 min International minutes. However, I checked my last bill and found that the international minutes were ch...
Not receiving text messages from international banks
Hi, I am not receiving any text messages from international banks like State Bank of India, Bank of America or Citibank, USA. I am able to text myself and text from international SIM to my fido number is also working. Its just that the bank alerts a...
How to get my name removed form CBV Collection list?
hi i paid the balance last May 26, 2021 and I am applying for a provincial license and they found out that my name is still in the list of Rogers CBV Collection even if I already paid the balance last year. Help please.
Changing phones before contract runs out
If I need a new phone before my contract ends what do I need to do
Transfer ownership
Hi, i have 2 phone lines. Line 1 is a BYOD and Line 2 is a 2 year contract (1 year is done). Line2 employer is providing a Roger's connection with device. Line 2 would like to port to Rogers and transfer number to Rogers. Line 1 would like to transfe...
