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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Received a cancellation email instead of a ready to pick up email
I switched from freedom to fido on a black friday deal and everything went well. I'm just waiting for a ready to pick up email for it clearly says wait for the ready to pick up email before going to the store. But I received a cancellation email in...
Fidotrisim
Im getting mails from fido that i have a new order named "fidotrisim" but i didnt order anything.
Need help with my bill due to an accident in my family
been a Fido customer for years and I had a big issue happen in my life where my partner was hit by a car and was hospitalized and was off of work. I had no choice but to pay all the bills and a few started to get built up cause of me being the only p...
Resolved! Exclusive data bonus offer error
I received an EXCLUSIVE OFFER that said "We'll add a 10GB data bonus on your current plan today," but when I clicked the "get this offer" button, it prompted an error 500. How I obtain this additional 10GB data offer?
I can't get through the online upgrade process, it just stalls after I pick my phone upgrade before showing plans available.
Fido has made offers to my account for bf/cyber and I would like to get it. But after picking a phone and pmt option it just spins forever without showing the plan picker. I've also tried the chat interface but it appears to be too busy, all I get ...
