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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Be Award of the Win Back Offer
I was offered the win back offer to get $200 credit for each line under my account, and I confirmed the offer couple times during the phone conversation. Since it will take up to 48 hours to get the plan confirmation, I have no way to confirm beside ...
Port to Freedom
Hi Team,Any idea about how to port to Freedom from Fido?
Resolved! Will FIDO send me a SIM card after switching?
Hello! Back on December 9th I switched online from my previous Koodo line to Fido. I wanted to keep my previous phone number and I found a guide on this site to switch. I followed it and received the text from Koodo about the transfer and replied "Ye...
Resolved! Lost/ stolen replacement
hi, when do I get an updated if I'm receiving the phone replacement. please advise
Resolved! Unable to send international messages
From like two days ago, when I send txt msgs to my parents in China, they can no longer receive them. I put my SIM card in my friend's phone they still cannot receive my msgs. Then my friend used her SIM card to send msg to my parents and this time t...
