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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Confused

Hello I bought my phone from Bestbuy store on June 27th,2021 and my phone was on contract for 2 years,,but after checking my phone later I found out that my phone is registered on two different accounts and after a few weeks I got an email from Fido ...

Placide by I'm a Participant Level 1
  • 177 Views
  • 1 replies
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I don’t know about Fido

Every time we called it is recording all the time first time a fido you can get this and that everything else you’re a call back two months August 9, 2020 10 I can look at your recording and everything that is scam I tried manager and no I can’t do i...

Sean48 by I'm a Participant Level 1
  • 173 Views
  • 1 replies
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Adding a new line to my account

I added a new line on my account for a family memeber living in Ontario. I am a Manitoba resident. Fido representative messed up the process! The family member living in Ont was assigned an Manitoba # and my Manitoba # was cahnged to Ontario. I was p...

miker_m by I'm a Participant Level 1
  • 223 Views
  • 1 replies
  • 0 likes

118778669930 annoying calling

Hey, I get calling from the number 118778669930 daily after the day I transfer my number to another telecom service provider, It hung up without saying a word. Even I blocked it, I called back, just answering machine said this is from Fido, Annoying.

xice by I'm a Participant Level 2
  • 282 Views
  • 1 replies
  • 0 likes

Account suspension ended earlier

Hi, I'm an international student which due to COVID has not been able to come back to Canada yet and hopefully will be back in December. I had my line with FIDO which I had suspended prior leaving the country and was surprised to see that the suspens...

wdasfdsg by I'm a Participant Level 1
  • 201 Views
  • 1 replies
  • 0 likes