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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Prepaid account information

I was signing into my fido account on-line and find out unable to view my account information any more?  I call customer service he told me all the prepaid customer unable to see account details on-line anymore, you have to call or go the the stores ...

kychat231 by I'm a Participant Level 2
  • 1047 Views
  • 8 replies
  • 5 likes

Resolved! Basic $15 plan

Does the $15 basic plan with 250mb include unlimited canada wide text? The decription only states that it has 250 mb at 3g speed, 100 canada wide calls, unlimited incoming calls and text. No info about outgoing text. 

enricoako009 by I'm a Participant Level 1
  • 2381 Views
  • 6 replies
  • 1 likes

Won urBeats earphones but..

Hello team I won the Beats earphone couple weeks ago and today I got the empty envelope delivered from Rogers by purolator.When I opened it, it only has fido business card in it and nothing else. Can you please help me who can I reach and report this...

mjassal by I'm a Participant Level 1
  • 2051 Views
  • 19 replies
  • 0 likes

Unsatisfied with Fido :(

Hi Team,I have 2 lines with Fido from last 1 year but I am not getting offfer to get device on 0 downpayment even though my credit history is good and paying all bills on time, I have to port my numbers to other comapny if I don't get any offer. I al...

ps8695 by I'm a Participant Level 1
  • 205 Views
  • 2 replies
  • 0 likes

Resolved! Black Friday Promotions?

This year, do you plans to offer some black friday promotions?2nd question:Last year, what was the promotions as example?

khouya by I'm Qualified Level 1
  • 693 Views
  • 3 replies
  • 0 likes