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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Wrong line suspension

I asked to have one of my line put on temporarily suspension and you guys suspended the wrong now I can't even call you guys to have my line to restore it. Please contact me ASAP.

sam12 by I'm a Participant Level 3
  • 209 Views
  • 1 replies
  • 0 likes

Resolved! Protection plan cancellation

Trying to cancel my premium device protection plan while updating my data package and new device. I select the no protection plan option but it still shows up on my bill outline. How do I remove it

Steve2469 by I'm a Participant Level 2
  • 414 Views
  • 4 replies
  • 0 likes

Resolved! Calling a Canadian Toll Free Number from China

Hello! I want to call a Canadian toll free number from China, and I was wondering if I would be charged for it? If yes, how much would I be charged?(My plan is postpaid). Do I pay 14/day first and on top of that I still need to pay by minutes? What i...

Yan66 by I'm a Participant Level 1
  • 247 Views
  • 1 replies
  • 0 likes