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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Been waiting on call for 3 hours.
After waiting for 17 mins for a rep to answer (this one is fine), and talking to them for less than 5 mins, they tranfered me to "Loyalty Department" been waiting from "Loyalty Department" to pick up my call for >2.5 hours. Lets see how it actually t...
Set up fees reimbursement
Hello,U am disappointed with fido. They make false promises when you go to them as a new customer just to get your account. When I converted my phone number to fido through their online chatbox, I had been told been told by representatives that my se...
Program Promotion credit removed suddenly
Hello, I purchased a new device in the Boxing Week sale. The date was December 27th 2023. During the order, I had a payment program promotion offer, and I have a screenshot of that with me. Fido hasn't sent me the device till January 22nd,2024. When ...
Resolved! Important
I can't log in to the app and on the website too. I registered but nothing works. Please help me
Chat not working
Every time I try to chat with a specialist I type and hit send but nothing goes through. Anyone else dealing with this? I called directly and they were so rude. I hope it was recorded because they hung up on me. Seems they all sound like they work ov...
