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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! 5 Extra Hours of Data
If one is watching a 1.5 hour movie utilizing the 5 free 1 hour sessions, will my session end after 1 hour? If so, do I need to enable the 2sd hour to finish the last 30 minutes of the movie?
terrible experience with FIDO
I'm having a terrible experience with… I'm having a terrible experience with FIDO sales services: after I placed an order for Samsung S23 256GB with a special discount as I have over 18 years with FIDO I received confirmation by email to wait for Pic...
Resolved! My Fido account
New to Fido for cell phone plan. I tried to set up My Fido account i follow the steps put in my email I get a notification this email already belongs to an account... Yes my home internet. It won't let me add my cell phone account. Customer service h...
FIDO-EXT in Invermere
For the past week or so I have been on FIDO-EXT in Invermere, BC. Has the nearest tower suddenly gone down? Are other customers experiencing the same?
Good customers service
I am customer of Fido since 2013, suddenly is impossible to wave the 60$ fee for charging the plans. As a compensation they offer me to add a line or to get a credit card ( same condition like one from my account) .It was a nice way to tell me to try...
