OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. For a list of 2022 winners...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Scam phone calls filter
 Hello, wondering what can be done on Fido's end to filter out scam callers. I'm getting 10-15 calls per day! All from different local (Vancouver) numbers. Getting really tired of it. They even leave blank messages which fill up my messages inbox in ...
Re: Prepaid account information
I received a text message from Fido today informing me that because I am a prepaid customer, I will no longer have access to live support. Only automated services will be available to me. That's not good, and certainly should motivate me to once and ...
Resolved! Recent data usage details
1) the data usage that my iPhone shows in Settings is never close to the amount of data billed.2) since Fido can monitor and measure in real time, "1 hour of free data usage" , then why can't I see the usage details of how a 1/2 GB of billed cellular...
Resolved! Issue with number porting and Fido team messed up completely
I called Fido cusotmer service to port my number for fido after getting the fido Sim.but they completely messed up and i lossed my existing number. tried calling from last 2 hours but they keep me bouncing from one department to another but no real s...
Resolved! Need to re-activate Temporary mobile service suspension
Hi there, How can I re-active my mobile temporary suspension after being away for 3 months? Thank you, Neli
