Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! Wrong line suspension
I asked to have one of my line put on temporarily suspension and you guys suspended the wrong now I can't even call you guys to have my line to restore it. Please contact me ASAP.
Text from Fido Solutions - +1 (613) 640-0615 is this Legit?
Hi, I received a text message from the abouve number and says: FlDO SOLUTlONS lNC.We remain committed to keeping you informed to help provide the advice and support you need. We are happy to tell you that we are offering you a $55.00CAD relief for st...
Resolved! Protection plan cancellation
Trying to cancel my premium device protection plan while updating my data package and new device. I select the no protection plan option but it still shows up on my bill outline. How do I remove it
Resolved! Calling a Canadian Toll Free Number from China
Hello! I want to call a Canadian toll free number from China, and I was wondering if I would be charged for it? If yes, how much would I be charged?(My plan is postpaid). Do I pay 14/day first and on top of that I still need to pay by minutes? What i...
I need the call history of incoming numbers otherwise I'm changing company
This is very upsetting that I can't get the call list history of incoming numbers. I will be changing phone companies if I can't get this list.
