General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png

Resolved! Scam phone calls filter

 Hello, wondering what can be done on Fido's end to filter out scam callers. I'm getting 10-15 calls per day! All from different local (Vancouver) numbers. Getting really tired of it. They even leave blank messages which fill up my messages inbox in ...

897E5690-5101-42E8-AAFA-0B2B94B91E2B.png
Jesse12 by I'm a Participant Level 2
  • 1304 Views
  • 6 replies
  • 1 likes

Re: Prepaid account information

I received a text message from Fido today informing me that because I am a prepaid customer, I will no longer have access to live support. Only automated services will be available to me. That's not good, and certainly should motivate me to once and ...

si by I'm a Contributor Level 2
  • 582 Views
  • 3 replies
  • 1 likes

Resolved! Recent data usage details

1) the data usage that my iPhone shows in Settings is never close to the amount of data billed.2) since Fido can monitor and measure in real time, "1 hour of free data usage" , then why can't I see the usage details of how a 1/2 GB of billed cellular...

karabeth by I'm a Participant Level 2
  • 6054 Views
  • 8 replies
  • 0 likes