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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by • Community Manager (Retired)
  • 24110 Views
  • 0 replies
  • 8 likes

stuck on setup

I thought I was. done when I wondered why my phone hadn't made any noise all day. It's not registered on the network. I open my Fido app and log in. I go to my line and look at phone tab, it wants me to set up an esim likely a result of the added lin...

Can’t change number

So I've changed my Fido number in the past thru the app. I just go click number I want to change then pick a new number and confirm. However, for the last two days I wasn't been able to do So. When I click confirm there is a red box with a message sa...

Resolved! activation fee not waived

hi there, i was promised a $60 activation fee would be waived as part of the store promo for boxing day. today i received the bill unfortunately the $60 is there. please help me correct it. thanks 

shipeisi by • I'm a participant level 1
  • 922 Views
  • 1 replies
  • 2 likes
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