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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Did you missed or dropped your call from Winback Team???
Wondering how many of you got to this post looking for a contact info as to reach out the Fido Winback Team??? I recieved a call from the team after 4-5 attempts were able to take the call but then call got dropped and since 3 weeks trying to reach t...
No Credit Received CYBER MONDAY 2023
I signed up for the Cyber Monday deal Nov 28, 2023... I haven't received my ESims in the mail yet.. and I've been charged for the upcoming month already... I understand the paying a month ahead situation, but my bill is showing at 45 - 5 (for automat...
Fido agents are indeed professional liars
Started a chat support with "Jane from Ontario" about a fraudulant $9 charge on my bill. "Jane"'s chat said "Ogochukwu" is typing and when I asked the agent said it was their name. I asked why they'd lie about their name and they immediately hung u...
Fido provided false information
Got provided false information. What happened:I was asking about offers and got a 30GB data for a price, then the website offered a 10GB add on so I took it. That makes 40GB data per month in theory. While I was asking other promotions and mentioned ...
Resolved! Failure to provide service
In October 2023 I travelled to Windsor Ontario via northern United States. Before I left I met with Kiosk Fido in Dartmouth and to arrange for phone access when in the US. I was told it was arranged and what the charge would be. Basically $15.00 p...
