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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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WARNING ON FIDO DEVICE PROTECTION PLAN

DO NOT waste your time and money to get the DEVICE PROTECTION PLAN FROM FIDO. they do what they can to rip you off anf make you pay for repauirs and replacement when you do not need them.  Take it with a reputable company like APPLE and not BRIGHSTAR...

GK000 by I'm a Participant Level 2
  • 344 Views
  • 2 replies
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Resolved! call history

hi, i am in small problem can you help me out to delete few numbers from my call history that comes with billing details please let me know.  Can anyone please help its urgent....? 

Bhatti12 by I'm a Participant Level 1
  • 1084 Views
  • 3 replies
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Fido bill $545

I recently logged into my fido account on my web browser and found a bill of $545. I was completely surprised. I signed up to pay 50$ per month plan for unlimited talk and text.  I am new to fido and I had told the fido agent my requirement to call/t...

abhkagrawal by I'm a Participant Level 1
  • 279 Views
  • 1 replies
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Order confirmation adding a line not received

Hi, I wanted to add a second line Tuesday night but didn't get to the confirmation page so I tried again. I thought the website was broken in some way. The next day my account got suspended so I contacted fido to unblock it and re-placed my order. No...

afred123 by I'm a Participant Level 1
  • 172 Views
  • 1 replies
  • 0 likes

I want to keep my wife's phone #

So my wife has her own plan with Fido at the moment but I want to add her as another line on my account. Is it possible to keep her current phone # once she has been added on?

BudBud by I'm a Participant Level 1
  • 136 Views
  • 1 replies
  • 0 likes