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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24168 Views
  • 0 replies
  • 8 likes

Resolved! Lost mobile need sim tracking

I lost my phone in Bus and now it's showing a location but it's been inactive for hours is there a way that Fido can help me find my phone I have my location enabled

I keep getting texts from 93995

For the longest time I've been getting texts from the number 93995. I ignored it thinking it's just another scammer. Today I realized that the texts has information about me that is correct but also sends other texts completly incorrect. The messages...

Dlrrox by I'm a participant level 1
  • 1192 Views
  • 1 replies
  • 0 likes

Resolved! Unable to get cable replacement

I hope this message finds you well. I am writing to bring to your attention an ongoing issue I have been experiencing with the recent purchase of a Samsung S22 through Fido.ca on  Dec 28, 2023 On 2nd Jan 2024, I acquired/received the Samsung S22 as p...

Rajkumar by I'm a participant level 1
  • 1103 Views
  • 1 replies
  • 0 likes

Activation fee not waived

I bought fido plan three months back in September. The store person dint educate me for activating the same online and she never spoke about that. She activated the sim and gave it to me saying the activation fee will be waived in three days. But it'...

Aishu286 by I'm a participant level 1
  • 4830 Views
  • 8 replies
  • 2 likes