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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24023 Views
  • 0 replies
  • 8 likes

Fido provided false information

Got provided false information. What happened:I was asking about offers and got a 30GB data for a price, then the website offered a 10GB add on so I took it. That makes 40GB data per month in theory. While I was asking other promotions and mentioned ...

Apple123123 by I'm a participant level 2
  • 872 Views
  • 3 replies
  • 0 likes

Resolved! Failure to provide service

In October 2023  I travelled to Windsor Ontario via northern United States.  Before I left I met with Kiosk Fido in Dartmouth and to arrange for phone access when in the US.  I was told it was arranged and what the charge would be. Basically $15.00 p...

timolive by I'm a participant level 1
  • 784 Views
  • 1 replies
  • 0 likes

not the best

I am very dissapointed with FIDO, being with FIDO since 2013 i am thinking of cancelling all my lines as i have notice that : 1. My cellphones lines 2 years contract finishes this month when i try to select a BYOP the prices are as follows: 40$ for 1...

Hello5887 by I'm a participant level 2
  • 705 Views
  • 1 replies
  • 0 likes

Roaming Charges too high?

Fido's overseas Roaming packages are too expensive.Meaning each time I travel,   example to Europe,  I end up having to buy a European Sim Card.Which works out to be  1/10th  the cost per day of what  Fido charges.If I go to Europe say for 3 weeks,  ...

Fido5001 by I'm a participant level 1
  • 743 Views
  • 1 replies
  • 0 likes

Unable to port, unable to use account, unable to cancel!!

New customer, signed up online few days go.  Been trying to port number from current provider.  It is stuck online and porting support has been unreachable.  Waited on hold for 2 hours, 30mins, 30mins and currently on hold for 80mins.  How does one g...

shivalkar by I'm a participant level 2
  • 1052 Views
  • 3 replies
  • 1 likes