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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24041 Views
  • 0 replies
  • 8 likes

Resolved! fido data roaming is there a maximum charge?

I often have used Fido Roam in Japan and for the price of $17 per day I get to use my phone and data exactly like in Canada with no limits.  But i'm in China now and it appears that some messages say "use your phone just like home" and other say 10MB...

edhazer by I'm a participant level 2
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  • 1 replies
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Resolved! Issues with Fido billing

Hi Everyone, I moved from Virgin, to fido 2 years ago.  At that time they promised me a monthly fee of $203.42 guaranteed for 18 months. Within 2 months. - My credit card had been billed(without consent) over $500.  When I called back they had me run...

lantonio1 by I'm a participant level 1
  • 874 Views
  • 1 replies
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Black Friday order got cancelled

I was waiting the ready for pickup email but received a cancellation email instead. I placed an order to upgrade my phone and plan during the black Friday sales and choose to pick up in store. I received the confirmation email and the instructions sp...

hkollner by I'm a participant level 2
  • 458 Views
  • 1 replies
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Resolved! plan

HiI hope I did righ way but anywhere I am fido client almost 19 years and I paid in this period so many big number bills .Now I am retaired and for me must planing any penny.I had offer from other company for 30$/month with more than enough GB.May re...

Nn6047227317 by I'm a participant level 1
  • 875 Views
  • 1 replies
  • 0 likes

Skynet wireless how they dupe people

I went to the Fraser street store in Vancouver. The girl at the store sold me an I phone 14 and a 60 dollar per month plan. The handset charges she communicated were 15$ total bill should be around $85 per month inclusive of taxes. Then I signed a bu...