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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! About Setup Service Fee
Hello. I upgraded phone plane and bought new phone 2 weeks agoI checked my new bill and there was $50 of the "Setup service fee"I think I never listened about this information with customer service representative Most important questions is is this ...
SIGN IN no longer compatible with old version iOS or Safari?
By the time of new updated of FIDO MY ACCOUNT iOS App version 4.32.1 released , I no longer be able to log in to FIDO MY ACCOUNT app and even by browser safari when SIGN IN with my phone ( model: iPhone 12Pro ; iOS software version: 14.4.2 ), the sig...
Resolved! Address change in first bill
Hello I am vruti patel hear I am Fido customer and I want to change home address in my first bill which you sent me . I want to add ****** Ontario.and remove old address.
Resolved! xtra 5hrs
pls change the "5 hrs Xtra" highlighted its not true anymore pls thank u
Fido Needs to Rebrand
So I'm back to Fido after spending some years with Fizz and a very short stint with Public Mobile. It has a familiar look and all. My time with Fido was good - it just something better came along. The thing is, when I look at Fido vs the competition ...
