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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! for the bill issue

I changed my phone plan in 2021 June through the fido online service. and the agent said my plan come with a 1000 minute free long-distance call. and yesterday I just figure out I never get the long-distance call. and pay for extra money for 4 months...

seancho by I'm a Participant Level 1
  • 312 Views
  • 2 replies
  • 0 likes

Resolved! Winback offer help

At the start of my last billing cycle I notified Fido, I wanted to cancel at the end of the bill. Fido cut my service off at the end of the month as planned, and I had not had time to port out yet for my better pricing option at freedom, so I had the...

Chrispit by I'm a Participant Level 3
  • 407 Views
  • 2 replies
  • 0 likes

Does Fido really need loyal customers?

Having Fido customer service to answer to the call takes forever, as always. Customers are provided another option as Online Chat which should have help out our concerns, but it works worse than the call. One of their customer provides Karanbir, sorr...

Dild by I'm a Participant Level 1
  • 305 Views
  • 2 replies
  • 1 likes