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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Ask jack
I just called fido today to ask a question regarding my account , a question ask jack cannot answer but somehow with there new and approved system after being a loyal customer for 17 years I have to wait 18 hours to speak to a real human!!! Not a go...
Inquiry Regarding Billing Statement
Dear Fido Team,I hope this message finds you well. I recently received my bill and have a question. I've had this line for only a couple of days, yet the bill appears to cover a full month. Could you please provide clarification on this matter?Thank ...
How to change the language from French to English in the app
Hello I'm facing some trouble using the Fido app, I have downloaded the app from App Store and couldn't understand how to change the language, I tried using the web page and there is only 2 languages to choose French and ... , please help me or sugge...
Fees
Is the Parent company of Fido increasing fees? Just read about it. Have not been informed. Time to jump ship? Looking forward to reply.
Resolved! Does the 1000 international minutes apply to the US?
I have an add-on, 1000 International LD Minutes. I would like to make a call to the US but I'm unsure whether my 1000 International LD Minutes would apply to calls to the US. Will I be charged extra to make calls to the US? Thank you
