Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
temporary suspension
My Fido phone number was ******7362. In May 2023, I applied temporary suspension in person. The staff told me a temporary suspension will be no more than five months and the phone number will be canceled after 5 months if I willnot activate it. Howev...
Resolved! Extending a Temporary Suspension
Hi there,I asked to hold my account for two months. I'm asking now to extend my account to hold for another month to be 3 months total.How can I request an extend?Thanks
Resolved! Call from Fido -- 4033547881 & 5878834286.
Hi, I got call this morning from these numbers, stating as FIDO promotions to keep the customers happy, FIDO is giving away iphone 15 Pro Max and Samsung S24's for free. Person Named : Harry Mark - 4033547881 Is it legit?
Resolved! Can't Reach Fido Support outside of Canada
Hello, I travelled back to India temporarily and had put my account on temporary suspension last year. As I'm planning to return only in Q3 this year i need to extend my account suspension for 6 more months. But I haven't been able to get a support o...
Resolved! Phone upgrade online but no new after email confirmation
I recently upgraded for a new phone online as fido was having a promotion The order was done on December 22,2023. I also received an email confirmation of the order shortly after but have yet received the ready to pick up... is it normal? It...
