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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24121 Views
  • 0 replies
  • 8 likes

Fido Services Samsung S23 and customer services

I am still waiting for THE PRESIDENTS OFFICE CALL AND NOTHING. I RECEIVE A PACKAGE WITH NO LOANER PHONE. I HAAVE ALREADY PUT A FORMAL COMPAINT WITH THE BETTER BUSINESS BUREAU. FIDO WORSE CUSTOMER SERVICES AND TECHNICAL SUPPORT. THEY DONT HAVE NO LOAN...

Willy4 by I'm a participant level 1
  • 757 Views
  • 1 replies
  • 0 likes

Resolved! Data only plan SIM blocked on smartphone?

I read the thread about the data-only plan sim card using on a smartphone. It seems until last Tuesday it's still no problem. But I can not use my data only sim card on an LG G8 ThinQ.    Did Fido change policy to forbid data only plan sim card using...

Fineyan by I'm a participant level 2
  • 4289 Views
  • 3 replies
  • 0 likes

Resolved! Invalid phone number on third party apps

Hello, I am new to Canada and received Fido sim from my home country India, the sim is working great, and I've paid the first month bill as well. However on many websites, when I enter the phone number to sign up, the number shows as invalid. The so ...

unrealklaus by I'm a participant level 2
  • 2686 Views
  • 4 replies
  • 0 likes