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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Fido XTRA’s Earth Week Contest (April 21 -...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Filing a complaint
Hi there, Can anyone guide me through the steps to file a formal complaint against a customer service representative? I got charged for data roaming while I didn't travel and I was hoping a customer service representative can help me solve the issue....
Resolved! payment went to my old account
Hi,i made my payment last month of July 18, 2021 but i accidentally paid it on my oid account. What should i do?
Victim of Fraud
With much fury and infuriation, I am writing this post. I have been duped and been a victim of fraud through Fido. I got to know about this yesterday after I saw my monthly bill charges as it rose to $249.19. In addition to my original number, anothe...
FRAUDULENT THIRD PARTY CHARGES BANGO
This month I received my phone bill with $200 third party charges from Bango, for services that I never used, bought or authorized. I spoke with someone called Sukhpreet from PEI online at Fido and I was instructed to contact Bango. I have no idea wh...
Resolved! I am out of country
HiI am in india now for past 3 months before I left, I switched off my plan but I said I'll be back in August but due to flight ban its not possible Can you suggest me solution
