I received an exclusive promo code in my mailbox i.e., a physical flyer with my name and address on it, and since my first call with FIDO around mid-March, and after I got my SIM card a week after, and to this day after 5-6 more calls, my promo code ...
Hi again, My case has been resolved. Thanks to @FidoAnthony for suggesting that I contact Fido through Facebook. Fido Facebook chat agent Curtis was an angel who patiently helped me solve the problem. He/she opened a ticket for me with the back offic...
Hi again,I tried contacting Fido Facebook- did not help at all. The agent (Curtis) asked me for my number again so that they can escalate the case again, so that the Winback team can call me back again. We know that did not happen over the last 4 wee...
Hi @FidoAnthony, Unfortunately I have not received any call backs from FIDO. Can someone please help me fix this problem ASAP? I have a job and a life and I cannot be waiting for FIDO's call back anymore. This is mentally exhausting. If my exclusive ...
Hi @FidoStephane, I will wait for another 24 hours, but if no calls till then, I am afraid I will have to bring this up and leave FIDO, again. I was already on a slightly more expensive deal with Virgin ($37/month) and they have already offered to re...
