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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23724 Views
  • 0 replies
  • 8 likes

Resolved! Roaming

HELLO!!!   I AM NEW WITH FIDO.... JUST ONE QUESTION: MY LOCAL IS MISSISSAUGA AND I AM IN HAMILTON SO THIS IS LOCAL OR LONG DISTANCE?     

RG by I'm a participant level 1
  • 3085 Views
  • 3 replies
  • 0 likes

Resolved! Changing Facebook accounts

I signed out from facebook and then tried to sign in under another account id.  I get the message "The Facebook server is not able to handle your login request at this time.  Please try again later.'   When I try to login using the account id I origi...

samsonsg303 by I'm a participant level 3
  • 1840 Views
  • 1 replies
  • 0 likes

Resolved! Transaction History

When logon online I can no longer see the incoming numbers for the last couple days, will it stay on like this or there is a problem?      

Fido8213 by I'm a participant level 1
  • 2375 Views
  • 1 replies
  • 1 likes

Resolved! Unwanted incoming texts

I know this isn't an issue just for Fido, but does anyone have any ideas how I can block an unwanted text-er?  I don't want to text back, in case it's some kind of weird data-gathering thing, but I just want these texts to stop!  They appear to be fr...