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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24024 Views
  • 0 replies
  • 8 likes

Bill says Toronto when I'm in Hamilton

Hi all. I have an iPhone 4 that I picked up in February 2011 from Fido. I've received some long distance charges here and there for the past several months and when I finally cracked open the invoice and had a proper look, it's telling me that the ma...

Mowicz by I'm a participant level 1
  • 1849 Views
  • 1 replies
  • 0 likes

Resolved! Tier 1 Authorization cannot pick up reservation

Why is that as somebody who is authorized on an account am I not able to pick up a reservation for a phone? I'm able to walk in and purchase a BRAND NEW phone, which is in stock, or upgrade and make any changes to my account, but I can't pick up a re...

Jnotter by I'm a participant level 1
  • 2732 Views
  • 1 replies
  • 0 likes

Resolved! Unlocked Nexus 5 & Visual Voice Mail?

Hi support forums!   I have a google purchased Nexus 5, coming from an iPhone. I pay for visual voice mail.   Is there an app or support for visual voice mail, similar to how it is on the iPhone? It's much more convenient than having to call in and e...

robdog by I'm a participant level 1
  • 4108 Views
  • 3 replies
  • 0 likes

Resolved! what is with this "enhanced" voicemail i'm stuck with?

even though the phone agent insisted it wasn't possible, i KNOW i had up to ten message storage on my phone when i signed up.  suddenly, that disappeared - i could only have three (i can't even wrap my brain around that one!) and at the same time, i ...

threenorns by I'm a participant level 1
  • 2341 Views
  • 1 replies
  • 0 likes