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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

Resolved! Voicemail Issue- Dials to Not in Service Tone

I have tried to access my voicemail on my blackberry for the past hour.  My phone dials as usual and 'voicemail' pops up on the screen, then I get a 'not in service' tone and a 'call failed' notice.  My phone is calling out to other numbers. As fido ...

FUsr by I'm a participant level 1
  • 2592 Views
  • 1 replies
  • 0 likes

Resolved! Unlimited Long Distance

If you add unlimited long distance to a plan with limited airtime minutes, are you still beholden to that plan's airtime minutes, or do they become unlimited.   It's unclear from the site's description which says "Make and receive as many calls as yo...

opus1one1 by I'm a participant level 1
  • 1983 Views
  • 1 replies
  • 0 likes

Resolved! Using internet outside of your area

Hello,   I was wondering if anyone knew if there is any extra charges to use internet when you're not in your "zone"?    Thank you!     ***Edited to add labels***

SYH by I'm a participant level 2
  • 2705 Views
  • 2 replies
  • 0 likes

upgrade

how do i go about upgrading my phone even though i just got one.       ***Edited to add labels***