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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23923 Views
  • 0 replies
  • 8 likes

Resolved! Fido Device Protection is the worst

total scam - I dropped my phone about a month ago but was happy to know i was paying for Device Protection every month. Doesn't matter though, seems i have been paying into nothing! I have gone to 2 different fido stores on 2 seperate occassions, eac...

TwylaDawn by I'm a participant level 1
  • 5088 Views
  • 1 replies
  • 0 likes

About Wi-Fi Calling

Hey everyone,   Here are instructions on how to set up WiFi calling. It's pretty easy, but we included pictures to make it even easier  (click images to enlarge)    Wi-Fi Calling lets you use your phone in all the ways you're used to, but in more pla...

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FidoStephen by Community Manager (Retired)
  • 280457 Views
  • 0 replies
  • 9 likes

Cannot set Data Usage for Apps on iPhone 4

Hi, I'm new to Fido. Just switched over from Rogers yesterday. I've used my iPhone 4 for several years with Rogers and just noticed this new annoying problem on Fido. When I turn on the Cellular Data + 3G and disable some apps from using Data, the ch...

Aleta by I'm a participant level 2
  • 2993 Views
  • 3 replies
  • 0 likes

Resolved! Prepaid expiry date

i have refill my account with $100 and the expiry date is August 21, 2016. If I refill again a few months before the expiry date with $10 or $20 only. Will the expiry date stay at August 21, 2016 or 30 days after I refill which obviously is earlier t...

ChiKam by I'm a participant level 3
  • 3770 Views
  • 2 replies
  • 0 likes