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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23585 Views
  • 0 replies
  • 8 likes

Resolved! emails and relaying

I have 2 email accounts , one hotmail and one outlook express. When I try to respond to or forward my emails sometimes it won 't do it and puts up a message "cannot relay" is roughly what the message is. I get this more often now to the point where I...

tractor by I'm a participant level 2
  • 3099 Views
  • 3 replies
  • 0 likes

Resolved! Fido Voice Travel Pack Long Distance Call?

Let's say I purchase the $25 US Voice Travel Pack for 40 minutes. Would there be Long Distance call charges if I call Canada or Asia? Is the 40 minutes only for local calls at the destination?   It shows "make/receive calls from the U.S. ( includes P...

arashi by I'm a participant level 1
  • 1697 Views
  • 1 replies
  • 0 likes

Resolved! How to find my nymber in line?

Hi   I ordered the iphone 5 by calling fido 10 days ago.  keep getting emails saying my phone is on back order. When I sign in with my account I cant see what is my nymber in line. i wonder if there is a way to do that.     ***Edited to add labels***

vagus by I'm a participant level 1
  • 1611 Views
  • 1 replies
  • 0 likes

Resolved! New to Fido - Problem with Texts

This friday I got my first phone, the iPhone 4s with fido, which I have only heard good things about. However, over this weekend and today, I have been so frustrated because so many texts of mine are being lost. Some people don't receive my tests whi...

JSoccerer by I'm a participant level 1
  • 3685 Views
  • 6 replies
  • 0 likes