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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Additional number on my account
I logged into my account and I'm seeing an additional phone number registered to my name.I only have 1 phone and 1 phone number so why are there 2 showing?
Hello,
Hello I am Amanda I am posting here is because I just had fraud on my bank account on May 1st and bank is doing a investigation on it that said. I do not have a device protection at all its a waste of time to have and haven't had it in over a year no...
Cant upgrade online
Ive been trying to upgrade my device online and it keeps giving me this message when I try to upgradeWe're sorry, this information is currently not available online. If you need help with your account, please call 1-888-481-FIDO (3436) Ive tried diff...
How do I know someone I am trying to call is currently out of the country?
I am trying to call a Canadian number right now but I am not sure if that person is currently out of the country. If I called that person the regular way what would happen? How would I call them exactly?
Forced to pay for plan when I had not even received a SIM
I came back to Fido on a Winback offer. My billing shows the cycle as Mar 23-Apr 22. However, the Winback member said the bill would start when I received and activated my sim card. I did not receive the sim card until Mar 28 and I have the FedEx tra...
