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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Network problem
I always face network issue like 2G,3G.
Resolved! Can I be charged for ROAMING if my SIM card is NOT in my phone ????
I will be going travelling and will get a local SIM card. I will REMOVE my Fido SIM card for the duration of my travels. Here are my questions: 1. If I use Wifi based calling (ie Whatsapp) the telephone number associated with Whatsapp is my FIDO ...
Resolved! Temporary hold postpaid account
Can I hold my postpaid account for 8 weeks
No lower cost options for loyal customers
I'm disappointed that Fido was not able to offer a competitive lower cost option to long time customers. My "offers" are aways 25% to 50% more than my current plan. I understand cost of things go up with time - so I keep my comparables to market ra...
Resolved! Bill of -11$
Actually I switched my carrier from Fido to bell on 30 December and today I received an email from Fido showing the bill of -11$ but when I opened the app it shows the sna amount and written that you do not have to pay any amount so I am not sure abo...
