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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Faulty charges on my account
I had 1000 international minutes and i did not used all of them. Upon checking, i had used 621 total minutes including Canadian calls. so simply, it is not even close to 1000. My case runs for almost 2 months. I talked to 8-9 customer representatives...
Resolved! What is my mailbox number?
I am a new Pixel 8 owner (through Costco) and am trying to access my voicemail but it is asking for a mailbox #...where do I find this?
Resolved! Newcomer Documents
Hello! My husband is going to immigrate to Canada soon and we were wondering what kind of documents would he need as a newcomer in order to set up an account and get a plan?
Can't contact customer service
I have been trying for 3 days to contact customer service returning an email they sent me telling me to call them. On Thursday, November 23 I waited on hold for 2 hours and then it said we cannot take your call at this moment call back later. The nex...
Resolved! Fido Roaming charges
I will be travelling to Mexico next week, so I have couple of questions about roaming charges.1) I already disabled Fido roam on my account, so will I be charged for any incoming calls if I don't answer(I will disable voicemail from iphone as well as...
