OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Announcement: From time to time, we review and make...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
How to get back $50 from FIDO or add it to my balance?
From my BMO account pais 50 $CAD on March 6th to my prepaid account. It never came to my prepaid balance. After some time, week or so, called support and the representative promised to send back this amount to my CC registered with FDO. It is now mor...
Resolved! spam going direct to voicemail
Just switched from Bell to Fido but am now getting numerous voicemail spam without getting a missed call. Very annoying. Wife's phone doing the same. This did not happen with Bell.
Fido waiving data overage fees between April 4th and 16th
According to this post, Fido is waiving data overage fees between April 4th and 16th What if I have overage data protection and can't go beyond my data limit without my services being paused?Can I manually add gbs of data from now until apr16th and b...
Fido call forwarding [deactivation] disables calls going to voicemail
My issue is a follow-up to this thread: https://forums.fido.ca/t5/General-Support/Fido-Home-Phone-Call-Forward/m-p/148888#M47401 While the wireless codes work (as the should) to activate the call forwarding features you want, once you deactivate them...
Resolved! Divide my mobile account into two accounts
Can i divide my mobile account (me & one authorized user, my spouse) into two accounts? It's better for us to pay two bills
