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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24023 Views
  • 0 replies
  • 8 likes

FIDO-EXT in Invermere

For the past week or so I have been on FIDO-EXT in Invermere, BC. Has the nearest tower suddenly gone down? Are other customers experiencing the same?

truoni by I'm a contributor level 2
  • 1010 Views
  • 3 replies
  • 0 likes

Good customers service

I am customer of Fido since 2013, suddenly is impossible to wave the 60$ fee for charging the plans. As a compensation they offer me to add a line or to get a credit card ( same condition like one from my account) .It was a nice way to tell me to try...

Liviu2 by I'm a participant level 2
  • 812 Views
  • 2 replies
  • 0 likes

Billing and Credits

Hi... I recently left Fido for another carrier and Fido counter offered me with a much better plan.Question about the previous Fido account, it shows a negative balance and was wondering since I'm back if it that negative balance can be applied again...

bakedcorn by I'm a contributor level 1
  • 695 Views
  • 2 replies
  • 0 likes