General Support
Our place for general support posts about Fido.
Showing results for 
Search instead for 
Did you mean: 


Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...


How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...


Positive Feedback

Hi!Normally companies have some kind of feedback email or page... I can't find an appropriate place to give feedback to the company so thought I'd try here. I just wanted to say thank you to Fido (whoever is up top) for the beginnings of making data ...

MaloryArcher by I'm a Participant Level 1
  • 1 replies

Please stop using Purolator to deliver in Montreal.

Hey, So I've been at constant odds with Purolator about their delivery service in Montreal, and so have others. They don't make any attempts to deliver packages, they don't even ring or knock. Just leave the paper there to go pick it up and leave rig...

knguye by I'm a Participant Level 2
  • 3 replies

no data connection

i just loose maybe 70$ for that data interuption.. and now i dont have schedule.. im working as indipendent courier and now i dont have any schedule.. 

Never get into contract with Fido

I went on contract with Fido for 2 years - iphone 11 .the phone plan is charging me too kuch for just 1 GB data. While I have other options like Rogers charginv me way lesser than this for just 1 GBi badly regret my decision of getting into contract ...

divyapadthuk by I'm a Participant Level 2
  • 1 replies