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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! FIDO ACCOUNT LINKED TO WRONG PERSON; identity theft; Fraud

Hello FIDO,Recently I received a debt letter from MetCredit, they told me I have some debt with FIDO, ask me to pay for the bill to FIDO. I feel very strange that I did not have any business with FIDO during that period(2017-2021 AUG 20). In addition...

YIQUN by I'm a Participant Level 2
  • 373 Views
  • 1 replies
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Long distance calls not working

I get 1000 minutes every month as part of Fido post plan package. I have not consumed the quota but when I try to make long distance calls from my Fido Canada number to India, it does not go through. I have contacted customer care several times but t...

ichhas4 by I'm a Participant Level 2
  • 352 Views
  • 2 replies
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My voicemail has disappeared

My voicemail disappeared yesterday. I called and waited and finally the person said it's out for everyone. Why nothing about this on these boards?

Doggiedoo by I'm a Participant Level 1
  • 196 Views
  • 1 replies
  • 0 likes

Resolved! Fido roam - phone settings

Hi, Do I need to enable data roaming on my iPhone to be able to use Fido Roam while in Canada? e.g: If I am out of range of Fido network and only Telus is available. Thank you for any input

glouglou by I'm a Participant Level 3
  • 402 Views
  • 2 replies
  • 0 likes