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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! FIDO ACCOUNT LINKED TO WRONG PERSON; identity theft; Fraud
Hello FIDO,Recently I received a debt letter from MetCredit, they told me I have some debt with FIDO, ask me to pay for the bill to FIDO. I feel very strange that I did not have any business with FIDO during that period(2017-2021 AUG 20). In addition...
Long distance calls not working
I get 1000 minutes every month as part of Fido post plan package. I have not consumed the quota but when I try to make long distance calls from my Fido Canada number to India, it does not go through. I have contacted customer care several times but t...
My voicemail has disappeared
My voicemail disappeared yesterday. I called and waited and finally the person said it's out for everyone. Why nothing about this on these boards?
Resolved! Fido roam - phone settings
Hi, Do I need to enable data roaming on my iPhone to be able to use Fido Roam while in Canada? e.g: If I am out of range of Fido network and only Telus is available. Thank you for any input
Resolved! Does the 1000 international minutes apply to the US?
Hi, I would like to make a call to the US and am unsure whether the 1000 international minutes for 24 months would apply to calls to the US. Will I be charged extra to make calls to the US? Thanks
