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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24117 Views
  • 0 replies
  • 8 likes

Resolved! Concern about recent message

FlDO MESSAGE!We've successfuIly addressed an issue connected to your recent account charges, making you eIigible for a refund amounting to $57.13 CAD.Get hoId of it here:fidosolutionscompensation.comData rates may appIy. Is this message scam or real?

Hakan93 by I'm a participant level 1
  • 1022 Views
  • 1 replies
  • 2 likes

Office Of The President Escalation

I have spent over 32 hours with you trying to be get one line and phone straightened out. Yesterday I called in and spent over an hour and a half only to be hung up on during the transfer to a supervisor. No one even bothered to call me back. Your as...

microcl by I'm a participant level 1
  • 5694 Views
  • 6 replies
  • 1 likes

Fido Opened two accounts under my name

Hello,During the Black Friday sales, I switched to Fido, taking advantage of their promotional offers. Their plan is priced at $39, but it drops to $34 with direct withdrawal.However, when I attempted the switch, I was informed it had to be done via ...

MakkiM by I'm a participant level 2
  • 1510 Views
  • 4 replies
  • 0 likes

Resolved! Phone app wonky

I received a call today that went straight to voicemail, without ringing the phone.  It was from 1-587-737-0210.  When I called that number, it was the setup system for Fido voicemail - pick a password, record your name, etc.  But I've already done t...

hamgran by I'm a participant level 2
  • 1232 Views
  • 2 replies
  • 0 likes

Fraud Order Scam

Hi,Recently i was victom of fraudulent activitu where some scammer placed iphone15 pro max from my account. Immediately i called Fido to check and cancel the order. Case number has been registered but no action taken yet. I keep getting email saying ...

kavita4sus by I'm a participant level 2
  • 554 Views
  • 1 replies
  • 0 likes