Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Delayed Messages from Carribean Trip
I purchased a talk and text package for a Carribean trip and made sure the countries I visited were covered under the plan. I sent 12 messages and received only 3 immediate replies. To my surprise, the other 9 messages were received by me almost a w...
Resolved! Voicemail not working on Samsung A5(2017)
I just upgraded my phone to a Samsung A5. I used voicemail on my old phone without out any issues. Now on my A5 I try to use my voicemail and it tells me my number is not valid. So how does one setup voicemail on an A5? I tried to do it myself but I ...
Resolved! iphone 7 - signal issues
Hi there, Since I upgraded from iphone 5S to iphone 7 256GB i am having signal issues. I can hear everyone OK but everyone that calls me from landlines, cellphones, Fido network OR non-Fido network tells me that they can't hear me. They tell me t...
HOW CAN I CANCEL MY ACCOUNT FROM ABROD CANADA?
I need to cancel my account, cause my debt with fido is still growing, but i cant make a call from my crountry to canada, cause my plan doesnt cover it. So what do i do?
Resolved! Port number to existing plan
I would like to know if it is possible to port a number to an existing BYOD plan.
