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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23980 Views
  • 0 replies
  • 8 likes

changing my plan

I am trying to change the plan for three of the numbers under my account and I understand that the deadline is today and I have been trying to call fido for the past couple of days but I would stay on hold for over an hour with no one picking up.  Ma...

alissawi by I'm a participant level 2
  • 1356 Views
  • 1 replies
  • 0 likes

can't have access to data use

I recently switched to Fido. The number has been activated, I can make and receive calls, and send and receive texts on my ported number. I can't however use my data (lte) to go to other sites than fido.ca. I'm pretty sure the apn settings are correc...

Sagw6 by I'm a participant level 2
  • 1946 Views
  • 3 replies
  • 0 likes