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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! No contact email for Fido? Also, roaming email confusing.
Hi, On your contact page, I was looking for an email address and found the following: "Hit us up through Live Chat, over the phone, via email or in store." I looked for an email, and from these forums, it looks like there is no email, just social med...
Resolved! Fido Network Frequency
My old phone dead, so I am buying a new one at one of the online vendor, but the phone is a global version, can someone tell me if it will work with Fido's network frequency? Here's what the phone supports: 2G：GSM B2/3/5/83G：CDMA EVDO BC03G：WCDMA...
Unlocking my phone
My device was brought to Fido unlocked. For my trip to Israel June 13 - Jun 28 I bought local SIM card , but could NOT be able to use it as my phone been locked to Fido network and did not accept any SIM card from other network providers . After...
Please cancel my account
Please cancel my account, *****@*****mail.com. My phone number is ###-###-####. I will never return to Canada. thanks. ***Edited to remove personal information***
charges for over-usage of data
I have a Iphone 6s and i got over my 3G of data almost every month and dont know why as im on wifi at work and wifi at home....im only aloud my phone 1h a day on break at work and still i go over my data....has this happend to someone else
