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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24183 Views
  • 0 replies
  • 8 likes

Voicemail is gone :(

I upgraded my plan and now my voicemail is gone. When I call voicemail it says I can only punch in someone else's number to leave them a message ?

Disappointed

Fido is lying to me. They told me my plan would be 60$ per month and they are charging 65. They also told me that my tablet's plan would be 9$ per month and they are charging 15$. I'm really disappointed with Fido.

FBA83 by I'm a participant level 1
  • 1462 Views
  • 1 replies
  • 0 likes

Cannot view extra charges on my bill online.

Today I log into my account and saw my account balance is higher than usual (~$8 higher than my previous months). I am sure this is not due to any extra usage because I am on a talk + text plan and I barely use my phone these days now. I want to open...

gll3 by I'm a contributor level 1
  • 7431 Views
  • 11 replies
  • 0 likes

Long Distance Rates and Roam Rates

Not happy about the recent move by Fido to first raise Roam, and now Long Distance rates... Canadians are already getting hosed when it comes to data, and here we see another shameless money grab. Is this why they call us hosers, because we are used ...

Marcello604 by I'm a participant level 1
  • 2101 Views
  • 1 replies
  • 0 likes

I can't pay using this **bleep** website - again

40% of the time I try to pay a bill online it doesn't work. I've never seen such an unresponsive website before. Please fix this garbage website, it's been going on for years. It's so frustrating, I'd rather pay your competitors more money just to ha...

Kinokee by I'm a participant level 1
  • 2026 Views
  • 3 replies
  • 0 likes