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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24110 Views
  • 0 replies
  • 8 likes

Is this message real or spam?

IS THIS MESSAGE LEGIT?  IT SAYS:  CLAIM YOUR $100cad REWARD THIS HOLIDAY SEAON!  VISIT 100FESTIVEPROMO-INTERAC.INFO REFERENCE#CANAxB24.  FOR ASSISTANCE DIAL *611.   PLEASE REPLY.  THANK YOU

Imelda123 by I'm a participant level 1
  • 223 Views
  • 2 replies
  • 0 likes

Swap eSIM between two devices.

I have two devices.  Let's call them A and B.  A is my daily driver and B is my travel phone.  A has a physical SIM and when I travel, I remove it from A and insert it into B.  Works fine.  Is doing this sort of SIM swapping between two devices possi...

pvretano by I'm a participant level 1
  • 2157 Views
  • 3 replies
  • 0 likes

Refund Cheque

With the Canada Post strike, what other options do you have in sending our refund cheques? I cancelled my plan in October and I have over $100 credit balance on my account. How do you intend to send the cheque to me with the Canada Post strike? You s...

Arci by I'm a participant level 2
  • 296 Views
  • 3 replies
  • 0 likes