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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Account deactivating
Greetings.I have called on 29 of june and requested to cancle the service because i have left the country and the promised to deactivate it. But i still recieve emails with bills to pay. Kindly fix this issue. Thanks
Resolved! deactivating account
Hi there, I need to cancel my fido account since im leaving Canada soon. Fido sale representative told me that i need to call customer service to cancel. but my English is not good, can you tell me what information i will need to provide(e.g., acco...
David
Kindly use this as an instruction to deactivate and block my Fido line 6723388595..I'm out of the country since February 2024 and I don't know when I will be coming back. Thnks
Conference calls not working after iOS 18 update
Hello. My wife's iPhone 15 has had the conference calling function stop working after the iOS 18 update. 18.0.1 didn't fix it either. She has a physical SIM with her unlocked phone. The did thing is, my iPhone 13 with physical SIM has the conferen...
Temporary Suspension cancellation Charge
My phone was temporarily suspended for a period of five months. However, on August 31, two months later, I cancelled it. My bill arrived today and it said "Monthly fee-Service restoral" with a $67.09 charge. Restoral and temporary suspension aren't t...
