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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! device balance
i recently upgraded my phone and paid outright for it. not added to my bill. what is the device balance that is showing mean? thanks
Resume my account from temporary suspension and resume the suspension back again
Hi Community! I'm travelling outside of the country at the moment, so my FIDO cell account has been put on a temporary suspension service since early March. However, I need an urgent case for which I need to get an identity verification code sent to...
Resolved! How do I cancel my account over the net?
How do I end my plan and close my account without having to phone anyone? I have no more obligations beyond a monthly payment. My phone wont detect the SIM card anymore, none of the usual tricks will fix it so I just wanted a replacement SIM card. B...
Phone back ordered with no timing available?
Fido was just recently running a promotion to buy a certified pre-owned phone. I purchased a device Feb 19, and learned after it was on backorder as got an email Feb 26. There doesn't seem to be any timelines available on when this might be available...
Voicemail Issue // Nothing to Tell You
My wife and I are both having issues with voicemail being left by several people but not being deposired into our voicemail inboxes. This includes but is not limited to doctors' offices where secretaries are calling us to confirm scheduled appoinbtme...
